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Tag Archives: relationships
When No Means Back-off
When Approaching an Unsuspecting Customer, Recognize when No really Means “Back off Now or You’ll Never See Me Again” No can mean many things when uttered by a customer. Yet when it comes to the unsuspecting customer, be extra careful. … Continue reading
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Tagged communication, customer satisfaction, customer service, diplomacy, relationships, sales person, sales rep
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Women and Dating
Partner Over Passion: Choices Women Make when Dating When it comes to single women over 40 and their search for ‘that special guy’, maybe the good guys do win in the end. I’ve been pondering this of late since 2 … Continue reading
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Tagged chemistry, communication, dating, partner, passion, relationships, woman and dating, women
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Don’t Mess with my Chocolate
Customers Don’t Want to Hear Your Excuses With any business, sometimes things go wrong; a glitch happens, an error. For whatever reason, the customer did not receive the product or service your business said it would provide. Often customers are … Continue reading
Canadians Dare to be Bold
Happy Canada Day, 2009! Canadian flags are everywhere. Maple leafs proudly displayed on shirts, hats, painted on faces, even the flags on vehicles reserved for hockey teams have now been replaced with the national flag. Parks are filled with music, … Continue reading
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Tagged canada, canada day, canadians dare to be bold, communication, happy canada day, patriotic, relationships
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Mealtime Manipulation; Toddlers to Teenagers
Persuading Toddlers to Teenagers to Eat Healthy Food Knowing and wanting your children to eat healthy food is one thing. Getting them to do it is another. As they learn to exert their own will and say ‘no’ in the … Continue reading
3 Tips for Women when Resolving Conflict with Your Man
Men and Women negotiate, and resolve conflict differently. Yet, when it comes to resolving conflict with the man you live with, your spouse or significant other, it’s more personal, more variables to consider, and more at stake. Effective communication can … Continue reading
Visual Dominates
When it comes to the 3 components of communication – words, tone of voice, and visual; the Visual is the most dominant. Here are 2 facts to consider . . . First, the nerve pathways from the eyes to the … Continue reading
3 Tips for Men – Resolving Conflict with Woman
Gentlemen, these tips are for you. Women often have different perspectives and ways of resolving conflict compared to men. Also, the nature of the relationship you have with her will determine how you communicate; be it a business colleague, neighbour, … Continue reading