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Tag Archives: customer service
When No Means Back-off
When Approaching an Unsuspecting Customer, Recognize when No really Means “Back off Now or You’ll Never See Me Again” No can mean many things when uttered by a customer. Yet when it comes to the unsuspecting customer, be extra careful. … Continue reading
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Tagged communication, customer satisfaction, customer service, diplomacy, relationships, sales person, sales rep
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Don’t Mess with my Chocolate
Customers Don’t Want to Hear Your Excuses With any business, sometimes things go wrong; a glitch happens, an error. For whatever reason, the customer did not receive the product or service your business said it would provide. Often customers are … Continue reading
Customer Service and Serotonin
Did you know that every time you perform a kind or considerate act, it automatically strengthens your immune system? It also stimulates production of serotonin in the brain. And the more serotonin you have, the better you feel. So, being … Continue reading
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Tagged brain, communication, customer service, feeling good, happiness, immune system, increased health, productivity, serotonin, spock, stress, stronger immune systems
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