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Tag Archives: customer satisfaction
When No Means Back-off
When Approaching an Unsuspecting Customer, Recognize when No really Means “Back off Now or You’ll Never See Me Again” No can mean many things when uttered by a customer. Yet when it comes to the unsuspecting customer, be extra careful. … Continue reading
Posted in Articles
Tagged communication, customer satisfaction, customer service, diplomacy, relationships, sales person, sales rep
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